Describing Wine…Is There a Different, Better Way?

TrueTasteWhether you are a publicist, a marketer, a hospitality professional, a winemaker, an owner or a consultant in the wine industry, at various times you are going to be called upon to write a tasting note or description of a wine you want to sell. How should it be written?

This is a fundamental question that has no right answer. Well, that’s not true. “I like it” simply won’t suffice. Neither will, “Damn!…Yumalicious!”

If you are like that vast majority of people, you will end up writing a tasting note or wine description that strings together a series of flavor descriptors: “A nose of ripe Cassis, summer herbs, vanilla and hints of chocolate, etc, etc, etc.”

Read any wine review and the chances are 10-1 that this is what you’ll get. In fact, since this is exactly what consumers and the trade have been trained to embrace when it comes to wine descriptions, you are probably better off not going too far outside the box.

But I want to bring to your attention a new, very small book by Matt Kramer, the renowned wine author and wine columnist for The Wine Spectator. In True Taste: The Seven Essential Wine Words Kramer makes the case that a simple string of flavor descriptors really tells the reader (or consumer) anything about your judgment of the wine and that it is your judgment of a wine that is most likely to contain the kind of insight that is truly useful.

Kramer believes that we (consumers, members of the trade, and writers) ought to think of wine not so much in the context of specific smells and tastes, but rather in the context of “Harmony,” “Textures,” “Layers,” “Nuance,” “Finesse” and “Surprise.”

Put another way, what if the description of the wine on that product sheet explored the degree of “harmony” the wine possesses and why? What if the description dwelt on the way the wine is revealed through “layers” of aromas, tastes and textures? Perhaps the way the wine delivers up unexpected or revealing messages about the terroir its fruit was grown in is the content of the wine description.

Kramer, in this really wonderful small book, is an advocate of moving way from the scientism that has had a grip on wine writing and wine descriptions since the academics introduced the notion of product quality descriptions that were easily communicated and put on display. Instead, he calls on us all to embrace a more subjective approach to wine writing and writing about wine.

What’s notable about this suggestion is that its much easier for a publicist or marketer or winemaker or another member of the trade to follow than it is a professional wine writer or wine reviewer since we have more leeway in how we talk about wine.

Kramer’s “True Taste” is a book that every member of the wine trade would benefit highly from reading two or three times (it can be opened, read and finished within an hour or two). You are likely to come away with a new understanding of how your wine can be presented to your customers. You may come away with a new appreciation of what a wine can represent. And in the end, what a wine represents is the key to a buyer’s purchasing decisions.

The 7 Rules of Commenting on Wine Blogs (and everything else)

commentBack in the day, when questions were asked about how to interact with bloggers and how generally to interact on blogs, I always told audiences and clients that it will serve you very well to be an intelligent contributor to conversations on wine blogs.

This holds true today as very often consumers and trade mingle at various wine blogs and your presence there can not only introduce folks to you and what you offer, but can convince them you have something of substance to offer a conversation as well as a parched throat.

However, there always were and there still are good rules of thumb to follow when interacting on a blog as a commentator or interacting on any forum on the net.

1. Don’t Flog Your Own Wine or Winery (Or Service or Product)
It will come as a surprise to no one reading your comment that you think your own wine is fantastic. There is no good reason to remind them of this.

2. Don’t Try to Hide Your Affiliation With A Winery When Breaking Rule #1
What are the odds people reading your comments won’t discover you are just flogging your own brand? Really? Who puts down $1 on a bet in the hopes of making 10 cents back? It’s not a good bet. Folks will find you out and think less of you. And there’s no good in that.

3. Always Use A Signature in Your Blog Comments
The signature is that little thing that is usually always added automatically at the end of your comments that has your name and your affiliation with a link to the web page of your affiliation. That’s all you need to do to identify who you are and bring a little attention to what you do. If the signature isn’t added as a result of you registering with the blog or their commenting system, then manually add it yourself.

4. Think Before You Write
What you write is probably permanent and it’s likely your grandchildren will be able to read it when they are researching you on the interwebs of the future. So, basically, don’t be stupid. If you have nothing intelligent to add, don’t add anything.

5. Be Timely in Your Comments
Unless you really MUST have your say on a blog, try not to comment on a blog post that is old. Try instead to comment soon after the article is posted on the blog when the most people will be reading it.

6. Be Prepared to Follow Up.
If you comment, for example, that “Natural Wine is the Devil’s Juice” or something else equally provocative or controversial, be prepared for responses and be prepared to respond. Responding to comments on your comments is not only another opportunity to make yourself visible, but it’s a common courtesy. Don’t be a hit and run commenter. Oftentimes blogs will allow you to subscribe to comments, meaning you’ll get an email when someone else comments on the post. Use this service if you’ve commented and if it is available. Otherwise, look in on the post every couple of hours for the next day or so.

7. Be VERY Judicious Adding Links in Your Comment
It’s considered somewhat bad form to place a link in a comment that takes a reader of the blog away from the blog. However, if you absolutely must add a link to an outside source 1) make sure it is relevant to the conversation and 2) that it isn’t a self serving plug. An example of a self serving plug looks like this. “Oh, and by the way, I wrote about this subject on our very own TOM WARK ESTATE WINERY blog just two years ago…Please go read it.”

These rules apply not only to blogs, but also to the various community and discussion forums that serve the wine community and wine geeks who exist across the Net, as well as to commenting on news articles that allow the practice. The point is to make your point, make yourself known and not to make an ass of yourself and your company.

Six Important Seminars for the Wine Writers Symposium

winepenpaperiAs I write, the Wine Writers Symposium is underway in Napa Valley at Meadowood Resort. For the wine publicist, this gathering of well established wine writers, simply established wine writers and others who identify themselves as “wine writers” would be nirvana. Imagine, all these wine writers with digital ink to spare all gathered in one place just dying to hear about my clients.

However, I am not allowed within a mile of the place, even if I paid to go. This is true despite my more than a decade of blogging about the culture, business, marketing and politics of wine. I’m not allowed precisely because I’m also (and primarily) a wine publicist and the organizers of the Wine Writers Symposium properly prefer the event to be about the writers in attendance and writing…not about my clients.

All that said, working with many wine writers in my line of work, I do have some ideas about what kind of seminars I might deliver up if I were organizing the Wine Writers Symposium. Some would say this is a list of “My Problems With Wine Writers” but it’s not. Rather, it’s a list of “What It Takes to Be A Great Wine Writer.”

So, what would my seminar look like?

Seminar #1
How To Fact Check
Believe it or not it’s not unusual to see my clients placed in regions they’ve never been in and find their tasting rooms open hours after they close. We would assign Eric Asimov of The New York Times to administer this seminar.

Seminar #2
How to be a Wine Drinker’s Advocate
Despite the absurdly numerous and ancient anti-consumer laws on the books in nearly every state, you rarely see a writer address these laws by calling on consumers and lawmakers to change them. If this isn’t the job of the wine media, then I don’t know whose job it is. I would assign Jerry Mead the task of overseeing this seminar. Only a small hitch with that plan: Mr. Mead has left the building.

Seminar #3
How to Make Your Readers Laugh & Cringe—Simultaneously
Satire and straight talk and a little bit of wit is a rare commodity in the wine writer biz. But when it’s done well everyone comes out of it with more than they went into it with. This kind of writing keeps folks coming back for more. For this seminar, Chris Kassel would be tapped.

Seminar #4
How To Make Money Writing a Wine Blog
The elusive desire! The pot of gold at the end of the rainbow. And the question that countless would-be self-publishers have pondered for near a decade now. As yet, we have not determined who would moderate this seminar nor who the panelists would be.

Seminar #5
The Art of Tasting and Reviewing 200 Wines in a Day
If you are going to dispense information every wine lover wants, then you need to get to reviewing. But four of five wine reviews a week just won’t do the trick. That just the thirsty reader wanting more. Thousands of reviews. That what you need. And there is obviously a trick to getting that many wines reviewed for your readers. Whether it’s advice on how not to ruin your keyboard to how to undergo a palate replacement with minimal hassle. Of course, Robert Parker Jr. would chair this panel with Antonio Galloni as his second.

Seminar #6
How to Be Nice to a Wine Publicist
Hey, we just want the chance to pitch a story; maybe just get our client’s wine in front of you. There are a number of easy tips available that will show you how to be nice to the folks who just want to give you the best story idea of your life. Any young wine blogger seeking free wine samples could oversee this seminar.

The 25 Stories Guaranteed to be Written by the Wine Media

newspaperAt Tim Atkins’ blog, Ron Washam (AKA Hosemaster of Wine) offered up a list of topics he’d like wine bloggers to ignore in 2015. It’s a pretty predictable list of topics that wine bloggers will cover at some point…if not annually. Inadvertently, Washam makes the point that some topics will always be covered by the wine media. In fact there is a list of topics that wineries can count on seeing covered year in and year out. For the winery seeking exposure through the media, knowing what these topics are and making sure the media associates their brand with these stories is a good way to generate the desired coverage.

What are those topics that you can count on being covered year in and year out by the media? Behold…

1. Young Winemakers (children of older winemakers) making an impact.

2. Global Warming and its impact on wine

3. The resurgence of (name that varietal).

4. The Three Tier System is archaic and hurting someone

5. The first grapes have been harvested this vintage

7. Its springtime and time for Rose.

8. How to pair wines with Thanksgiving Dishes

9. How to pair wines with Easter Dishes

10. The best places to stay and eat in (name the wine country)

11. Wine critics don’t know what they are talking about.

12. Sparkling wine is for more than just celebrations

13. New York (name another wine region outside of CA) wines are on the rise

14. The best gifts for wine lovers

15. It’s the “Vintage of the Century” (for Bordeaux wineries only).

16. “Natural Wine” is on the rise.

17. You don’t need to pay a lot to drink great wine

18. Will drinking wine make you fat?

19. The best restaurant wine lists in (pick a city)

20. Wine sales increase last year

21. Research shows drinking wine will (imorove) or (harm) your health.

22. Study shows wines are purchases based on the label (or price, or place on the shelf)

23. Will red (or white) blends finally find a place in wine lovers’ collection?

24. Direct wine shipping is coming to (name the state)

25. We mourn the passing of (name a great winemaker/winery owner)

Looking for exposure in the media? Anticipate which of these stories will be written by a particular media outlet or outlets, position yourself to be positively portrayed in one of them and get the word out to the media (Try not to be part of #25). It’s really as simple as that. Because you know these stories are going to be written.

Top 5 Wine PR Trends and Ideas Worth Watching in 2015

trend2015Good publicists and media relations specialists make a point following and identifying the trends that will inform and impact their industry and their work. They spend time making note of topics likely to impact how they do their work. It generally means thinking in broad, global ways.

Below are the five trends and topics I will keep foremost in my mind as a result of what I wanted transpire and develop in the wine industry in 2014. It’s a diverse list. But each topic and trend listed below will be very closely watched and carefully taken to heart as I serve clients in 2015:

1. The Expansion of the Wine Interwebs
In 2014 ICANN (Internet Corporation for Assigned Names and Numbers) announced it would approve and release for use the “.Wine” and “.Vin” top-level domain names. In other words, coming down the pike soon will be the likes of winery.wine, chateau.vin, Robertmondavi.wine and millions of other new web addresses related to wine and the wine industry that today are primarily housed under .com, .org and other familiar top-level domains. Publicists and marketers ought to be aware of all the implications.

In the first place, publicists and marketers will need to be prepared to protect their trademarks from others who attempt to register them. On the other hand, you might want to consider the possibility of registering that website with a .wine suffix that you’ve always wanted but couldn’t get via the .com suffix. At the very least, it will be fascinating to observe how all this new digital real estate impacts how you promote products.

2. From Media Type to Marketer
Media relations specialists have always had a keen interest in watching how top media outlets organize their talent and how that talent responds to other possibilities. Take Steve Heimoff, for example. Steve in 2014 jumped from key wine media personality to key wine marketer when he took a communications/education position at KJ. I would be very surprised if others now considered top wine media talent did not do the same thing in 2015. Of course this kind of development isn’t novel. The revolving door between media and PR has always been well oiled. Nonetheless, it will be interesting to see who jumps next.

3. Disaster Survival
When the Napa earthquake hit in August there was a definite possibility that potential visitors…the lifeblood of this Valley’s economy…would choose to stay home out of either fear or the belief that the Valley was in shambles. There was a lesson ln the way the wine industry and its tourism promotional arms stepped up and told the world that Napa Valley was open for business…despite all the news vans shuffling for space around one semi collapsed building. The point here is that every wine region, every wine industry and every wine-related company needs to be prepared to communicate, and to communicate well, in the event of a disaster.

4. The Diversity Issue and Wine Writing
There was a fascinating discussion that took place around the question of “old school vs new school” media as well as around gender following the Wine Bloggers Conference that I don’t believe is played out. At the 2014 conference of panel of three “older” media gentlemen were put on a panel to talk to wine bloggers about how to write well and how to be good reporters. A number of attendees took offense. Some suggested these dinosaurs couldn’t tell bloggers anything. Others noted that it was hard to believe that there was no room for a woman on the panel. The questions of generational differences and gender equality eventually gain the attention of every industry. It should be no surprise that these issues took hold of the wine media for a moment. While a variety of cogent arguments concerning these issue were made by people who encircled the issue from various perspectives, I don’t believe the conversation is played out. Marketers and publicists would do quite well to be aware of these issues, these conversations and any changes that they may push.

5. Whether to Ignore Millennials
Silicon Valley Bank’s recent 2014 Wine Conditions Survey of vintners pointed out that Millennials represent a very small part of most wineries’ customers. Further, it showed that the higher the average price of wine at a winery, the less likely a millennial was their customer. Further to this point, at the 2014 ShipCompliant DIRECT Conference, a marketing panel demonstrated that while Millennials make up 23% of the U.S. drinking population, they only buy 5.5% of the direct shipped wine. It begs the question, to what extent should wineries be giving any thought to attracting younger imbibers. This is an important question for winery marketing departments and for publicists, who in everything they do cater their communications to specific audiences. Just as important, marketers and publicists need to come to grips with the question of whether Millennials understand and buy wine differently than boomers not because they are simply younger and don’t have the disposable income to buy like boomers or because they are fundamentally different kinds of consumers than the boomers.